The Prince Karuizawa Hotel, Karuizawa - Reviews, Rooms Options & Prices 2025

Book with us

Up to 10% cheaper

than on Booking.com

Key details

About the Resort

Karuizawa, Karuizawa-Machi, Karuizawa, Japan, 3890193

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

2 persons

40 m²

Bed options:

2 Single beds

Garden view

Shower

Heating

room details

Check Prices

Twin Room

Max:

2 persons

40 m²

Bed options:

2 Single beds

Garden view

Shower

Heating

room details

Check Prices

Deluxe Twin Room

Max:

2 persons

35 m²

Bed options:

2 Single beds

Mountain view

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Center

Karuizawa 2.4 mi

Airports

Matsumoto (MMJ) 56.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Skiing Fun

“During our stay at the hotel, we had an very nice time skiing right outside our door at the Karuizawa Ski Resort. The slopes were perfect for beginners and families, and the hotel offered great perks like discounted lift tickets and free access for children under 10. After a long day on the slopes, it was refreshing to unwind at the hotel’s hot spring, which felt like a luxurious treat.” view full review

Kids' Paradise

“I was thrilled to discover the range of children's amenities available. My daughter had a blast at the Tree-Trekking park and loved trying out the wall-climbing facilities. There was also a dedicated kids' house where she could play safely and have fun. It made our family trip so enjoyable knowing that there were so many activities catered just for the kids.” view full review

Delicious Dining Options

“We took advantage of the all-day dining options at the hotel, and I must say, the food was good! We enjoyed authentic Japanese cuisine for breakfast, which was not only tasty but served quickly. One evening, we dined at a nearby shabu-shabu restaurant that was recommended, and it exceeded our expectations. The variety of dining choices truly enhanced our stay.” view full review

Spacious and Cozy

“Our room was incredibly spacious and cozy, providing a perfect retreat after our daily adventures. The large windows offered amazing views of the snowy landscape, making our stay even more special. The modern touches and cleanliness added to the comfort, and it was nice to find that the amenities catered to all our needs, ensuring a pleasant experience throughout our stay.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Ski school
Cycling
Tennis court
Bowling
Golf course

Guest Parking

Electric kettle

Services

Free shuttle service
Room service
Housekeeping
Laundry
Ski pass vendor
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables

Business

Fax/Photocopying

Children

Babysitting/Child services
Baby stroller
Kids club

Spa & Leisure

Garden area
Spa & wellness center
Massage
Hot spring bath
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Sitting area

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

Karuizawa, Karuizawa-Machi, Karuizawa, Japan, 3890193

Map view

Karuizawa, Karuizawa-Machi, Karuizawa, Japan, 3890193

City landmarks

Mall

Karuizawa prince shopping plaza

1.1 mi

541 Karuizawa

Ginza Shopping Street

1.9 mi

Karuizawa Karuizawa Prince Hotel East

Amici Adventure Karuizawa

3700 ft

Karuizawa

Kumoba Pond

1.6 mi

Karuizawa

Outlet mall shopping

1.1 mi

1052-73

Minamigaoka Art Museum

1.1 mi

Seizan Golf Course

3200 ft

1243 Nozawahara

Wakita Museum of Art

1.5 mi

Museums

Karuizawa New Art Museum

1.4 mi

Karuizawa

Usui Pass

1.3 mi

Ef63 2

4900 ft

1178

Yagasaki Chapel

5000 ft

33-2

Kigi Gallery and Studio

5200 ft

1314

Forest Chapel Karuizawa Worship Place

1.4 mi

19-40

Little Museum Karuizawa Flower Center

1.2 mi

Karuizawa Flower Museum

1.2 mi

Usui Pass Lookout

1.3 mi

1178-1233

Karuizawa Kataezome Museum

1.3 mi

Events

Karuigzawa Ohga Hall

2.0 mi

Karuizawa 72 West Golf Course

1.3 mi

Church

Karuizawa St. Paul's Catholic Church

2.1 mi

809 Kyu Karuizawa

Trick Art Museum Karuizawa

1.9 mi

Kyukaruizawa

Kyukaruizawa Ginza-dori

2.0 mi

1323-1387 Karuizawa

Chauffor

1.4 mi

646 Karuizawa Kyukaruizawa

Jingu-ji Temple

1.7 mi

Karuizawa 72 South Golf Course

1.5 mi

Karuizawa Indoor Tennis Court

1.5 mi

504 Oaza Nagakura Shiozawa

Mitsuhiko Asami Memorial

1.9 mi

Church

Karuizawa Union Church

1.9 mi

28-1 Karuizawahigashi

Yagasaki Park

1.9 mi

Nearby

Mall

Karuizawa prince shopping plaza

3800 ft

Karuizawa Karuizawa Prince Hotel East

Amici Adventure Karuizawa

3700 ft

Restaurants

Japanese Cuisine & Soba Sasa

4100 ft

1058-16 Karuizawa Karuizawa-Machi

Karamatsu

4900 ft

Karuizawa Karuizawa Prince Hotel West

Reviews and Ratings

Feedback from previous guests about their experience

84%

liked the resort and would come back again

8.4/10

Great

Rooms

8.0

Location

8.6

Service

5.6

Dining

6.9

Oscar

United Kingdom, January 2025

6.4/10

The hotel has a convenient location next to a large shopping outlet and a train station, making it easy to access from Tokyo. The cottage we stayed in had spacious bedrooms, but the overall experience was marred by poor hospitality, especially towards certain guests. Prices for ski lift tickets and rentals seemed high given the limited offerings. While the rooms were comfortable, the service left a lot to be desired.

Rooms

7.0

Our cottage had two spacious bedrooms, which was comfortable for our family of four.

Service

5.0

Unfortunately, the hospitality we encountered was lacking, especially towards Chinese visitors. The front desk staff were unhelpful when we needed assistance.

Location

9.0

The location near the shopping outlet and train station was a big plus, making travel straightforward.

Dining

7.0

We enjoyed excellent dinner service in the casual dining room, although breakfast vouchers created confusion.

Facilities

6.0

The onsen was nice, though crowded during peak times.

Cameron

United States of America, December 2024

6.2/10

Our stay was a mix of highs and lows. The cottage we stayed in was warm and cozy, and we loved the nearby shopping plaza with its vast selection of stores. However, we faced challenges with service as we had to wait quite a while to get transport back, which was frustrating. Overall, it's a good destination for families seeking skiing and snow activities, but be prepared for some logistical hassles.

Rooms

9.0

We stayed in the West cottage, and it was well heated, clean, and comfortable, making it an enjoyable place to return to after a day on the slopes.

Service

5.0

Service was a bit hit or miss; while some staff were helpful, we did encounter a rather unhelpful front desk staff who was reluctant to assist us in a difficult situation.

Location

6.0

The location is decent, with easy access to a large shopping center and ski facilities, but it can be a hassle to navigate the shuttle system, especially with family in tow.

Dining

5.0

Dining options were average, and the food court closed earlier than we expected, which was a bit disappointing.

Facilities

7.0

The various shopping and ski facilities make it a good destination for families, though the shuttle waiting times were inconvenient at times.

Fred

United States of America, December 2024

7.6/10

Karuizawa Prince East Cottage offers a cozy cottage-style stay with impressive floor heating and newly fitted air conditioning. The location is convenient for exploring nearby shopping and skiing options. However, the bathroom was a bit small and the sliding doors allow for noise from the hallways, which can be bothersome during the night.

Rooms

8.0

The rooms had a unique cottage feel and were equipped with necessary amenities, but the bathroom was quite small.

Service

7.0

The check-in process was functional, but staff could be more welcoming and helpful during busy times.

Location

9.0

The hotel is conveniently located within walking distance to the station and shopping outlets, making it great for visitors.

Dining

7.0

Breakfast options at the grill restaurant were tasty but not very filling, especially for the price.

Facilities

7.0

The facilities were adequate with clean amenities, but there was a noticeable lack of soundproofing.

Victor

United Kingdom, December 2024

7.4/10

This hotel has a fantastic location for skiing, right next to the slopes, making it easy to head out for a day on the mountain. While the rooms are clean, they felt a bit cramped and somewhat dated. The dining experience was a highlight, especially for dinner, but the service left much to be desired during a busy holiday season. Overall, it's a decent choice with some clear pros, but there are areas needing improvement.

Rooms

7.0

The rooms were clean but seemed small and a bit dated for the price.

Service

5.0

Service was hit or miss; while some experiences were positive, others felt chaotic and unhelpful.

Location

9.0

The location is perfect for skiing, just next to the slope, but access to transportation can be a hassle.

Dining

8.0

Dining was quite good, with an excellent dinner service, but breakfast could be more organized.

Facilities

8.0

The hot spring facilities were nice, albeit crowded, adding some relaxation after a day on the slopes.

Charlotte

United Kingdom, November 2024

7.0/10

I had a mixed experience at this hotel. While the location is fantastic, being close to shopping and transport, the service left much to be desired, especially during a critical moment. The rooms are decent but could use some updates, and the dining experience was pleasant but not exceptional. Overall, it's a place with great potential that could improve in several areas.

Rooms

7.0

The room was a bit outdated, but it was clean and had a good view of the surroundings.

Service

5.0

The front desk service was disappointing; it took a second staff member to finally assist us, which was frustrating.

Location

9.0

The location is excellent, just a short walk from the train station and close to various shops and attractions.

Dining

7.0

We enjoyed our dinner at the hotel, but breakfast options were somewhat limited and a bit pricey for what was offered.

Facilities

8.0

The hot spring facilities were convenient to have right in the hotel.

Brian

United States of America, October 2024

7.4/10

We just returned from a fantastic family ski trip! This hotel offers great ski school discounts and easy lift access, making it ideal for families. The cabins were cozy and a nice change from the hotel. However, I found the ski lessons and equipment rentals costly, and I personally struggled with skiing, though my family loved it. The overall experience was enjoyable, especially with the charming open mall nearby, but it had its downsides like noisy rooms and a limited shuttle service.

Rooms

8.0

We stayed in a cabin which was much better than the hotel. It felt spacious and welcoming, unlike the tight hotel rooms.

Service

7.0

Check-in was a bit lackluster, but the free soft drinks in the lounge were a nice touch.

Location

9.0

The hotel is conveniently located next to the ski slopes, with easy access to a mall and the station.

Dining

7.0

Breakfast was quick and good, but it could have been more filling; I enjoyed trying the Japanese option.

Facilities

6.0

The facilities have potential, but they felt a bit crowded during our visit, especially the onsen.

Mark

United States of America, October 2024

7.0/10

I had a mixed experience at the hotel. The cottage was cozy, perfect for my family, and the skiing was fantastic. However, the service at the front desk was disappointing, especially during a rainstorm when we needed assistance. Overall, while the cottage and slopes were enjoyable, the service issues took away from the stay.

Rooms

9.0

The cottage was clean, cozy, and well-equipped for my family of four, with a comfortable living area and cozy beds that ensured a great night's sleep.

Service

5.0

The service was unfortunately hit or miss. While some staff were helpful, one interaction with a front desk employee was quite negative and unhelpful during a difficult moment.

Location

10.0

The location was a dream for skiers, with easy access to the slopes and nearby outlet shops and restaurants. It’s also a quick trip from Tokyo, which is a huge plus for us.

Dining

5.0

We had dinner which was outstanding, but I found the breakfast to be overpriced and unappealing for the cost, leaving me wanting more.

Facilities

7.0

The facilities were nice, with a charming cottage design and good ski facilities, but overall lacked some attention to service efficiency.

Isabella

United Kingdom, September 2024

7.8/10

I had a wonderful stay at the property. The views were breathtaking, and the spacious rooms made for a comfortable retreat. The only downside was the distance from the main area, which could be a bit inconvenient. Overall, it's an excellent choice for a peaceful getaway with family and friends, especially during winter.

Rooms

8.0

The rooms were spacious and clean, though the furniture seemed a bit outdated. The views of the grounds and mountains were truly beautiful.

Service

7.0

While the service was adequate, some of the staff could be quite unhelpful at times. The free transport for luggage to the guest center was a nice touch, but I expected a bit more attentiveness.

Location

6.0

The location is stunning and very family-friendly, but it is quite far from Karuizawa Station. The shuttles to the room can be a hassle if you're carrying ski gear.

Dining

9.0

The dining experience was delightful, especially with the buffet breakfast that offered a vast variety. The view from the dining area added to the enjoyment of each meal.

Facilities

9.0

The facilities were impressive, offering plenty of options beyond skiing, including shopping and onsens. It felt like there was something for everyone to enjoy.

Henry

United States of America, September 2024

8.6/10

I had a wonderful stay at Prince East during my skiing trip! The location is perfect for ski-in/ski-out access, making it super convenient after a long day on the slopes. The staff were incredibly helpful, and I appreciated the on-site hot springs, especially after skiing. However, the dining options were somewhat limited, and the Internet signal from the Handy phone provided in the room wasn’t very strong. Overall, it was a fantastic experience!

Rooms

9.0

The rooms were spacious and nicely maintained, offering great views and a handy kitchenette.

Service

9.0

The staff were very friendly and helpful, providing great service throughout my stay.

Location

10.0

The hotel is just a short walk from the JR station, making it easy to access and offering fantastic ski and shopping options nearby.

Dining

7.0

While the dining options were not vast, the dinner I had was outstanding and truly enjoyable.